Terms & Conditions

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1. Definitions.

“Seller” means Rooflights and Skylights Ltd
“Buyer” means the person or company to whom it is agreed the Goods are to be sold.
“Goods” means the goods that are the subject of the contract.
“The Special Conditions” means the terms and conditions (in addition to the General Conditions) set out in the Sellers Acceptance Documentation or otherwise in writing signed by a duly authorised representative of the seller.
“The General Conditions” means these Conditions of Sale as from time to time amended by the seller and which shall apply to all contracts for the sale or supply of Goods by the Seller.
“The Contract” means the contract on the terms of these General Conditions and (if any) the Special Conditions for the sale or supply by the Company to the Buyer of any Goods. The Contract is constituted by the Sellers acceptance, whether by the Sellers Acceptance Documentation or otherwise, of the Buyers order.

2. Prices.

(a) All prices are net cash prices inclusive of VAT or any similar taxes, levies or duties.
(b) All prices are quoted on the understanding that the whole of the Goods quoted for will be ordered and supplied, unless otherwise indicated in the quotation supplied by the Seller.

3. Payment.

100% advance payment with order.4a. EuroDome Product Warranty.

The Sellers domes glazed with UV enhanced polycarbonate, will not leak or show excessive changed in colour or loss of light transmission, nor will they break due to loss of impact strength, due to weathering, within 10 years from the date of sale. The glazing finishes covered by this warranty are clear, bronze and obscure grades.

This warranty is valid for the period of 10 years from the date of sale and is subject to the following conditions:
(a) The product had been correctly installed and maintained in accordance with the Sellers written fixing and maintenance instructions.
(b) The product must be transported and stored, prior to installation, in accordance with the Sellers recommendations.
(c) The warranty will not apply if the product has been scratched, abraded or exposed to corrosive materials.
(d) Changes in colour will be measured by a yellowness index text to ASTM D1925 (1977).  Material displaying a change of 10 delta from the original value will not be subject to a claim.
(e) The change in light transmission will not be greater than 6% compared with the original value.  The test will be ASTM D1003 (1977).
(f) Determination of loss of impact strength, due to weathering, will be conducted to DIN 52290 Part 4, level AI.
(g) In the event of a claim, the goods must have been paid for in full and proof of purchased must be provided.
(h) The Seller will endeavour to carry out a replacement/repair with a minimum of delay but shall not be liable for the consequence of any delay in or consequential loss resulting from or arising in connection with the defective product.
(i) The warranty on electrical and pneumatic operating components is limited to that given by the equipment manufacturer which is 1 year from the date of sale.
(j) This warranty is valid only to products installed in the UK and subject to the Law of England.
(k) This warranty will not affect the statutory rights of consumers.

4b. SkyLite Product Warranty.

(a) This warranty covers a glass SkyLite with or without a timber kerb, comprising a hermetically sealed double or triple glazed unit and aluminium frame. This warranty also covers all gaskets, fixings and associated items which form part of the SkyLite rooflight assembly.
(b) The Seller will make good, by repair or at the Sellers option by the supply of a replacement, defects which under proper use appear in such part or parts of the Goods as are of the Sellers manufacture within a period of 2 years after the delivery date and which arise solely from faulty materials or workmanship. At the termination of the said period of 2 years all liability on the part of the Seller shall cease. The Seller shall not be liable under this Warranty or otherwise for any direct or indirect loss whatsoever arising out of any defect in the Goods or any part thereof.
(c) The liability of the Seller is conditional that installation and handling has been carried out in accordance with the Sellers installation recommendations, whether this is orally or in writing.
(d) Should the Seller hereafter be responsible for a defect, the Seller can choose between a refund of the full purchase price, a replacement delivery, a repair on site or other appropriate action where necessary.
(e) In no circumstances shall the Sellers liability to the buyer for any breach of this clause exceed the price paid of the goods with respect to which the claim is made. The Seller shall never be liable for any consequential damage such as, but not limited to, working defects and loss of profit.
(f) The glazing must at all times be maintained in accordance with the maintenance manual as supplied, following completion of the installation.
(g) This warranty is valid only to products installed in the UK and subject to the Law of England.
(h) This warranty will not affect the statutory rights of consumers.

5. Delivery.

(a) Delivery to the Buyer will be in accordance with instructions given and the Seller may at its sole discretion make such additional charges as fair and reasonable in respect of such delivery.
(b) Whenever possible Goods will be delivered by road vehicle to the Buyer’s warehouse, works or specified address. Additional carriage charges in accordance with rates current at the time of despatch may be applied if special delivery arrangements (e.g. packed consignments to destinations other than to the Buyer’s normal warehouse, works, specified address, to remote areas, or in small batches) are required.
(c) The Seller will deliver goods within the standard tolerances stated within the Sellers literature.
(d) Where delivery is affected by the Seller it will be deemed to have been completed when the Goods are ready to be off-loaded at the place of delivery. Off-loading shall be the entire responsibility of the Buyer, and the Seller accepts no liability for damage to the Goods during off-loading.
(e) Where delivery is undertaken by the Seller any complaint in respect of short delivery or for damaged goods must be notified within 24 hours of receipt and confirmed in writing at that time and any claim for non-delivery must be made within three days of delivery date.
(f) The Buyer must examine the goods before signature of any packing note and failure by the Buyer to express dissatisfaction with the Goods having given a clear signature for them will disentitle the Buyer from making any claim against the Seller or the carrier in respect of any damage to the Goods.
(g) The Seller reserves the right to make a charge to the Buyer for the storage cost for all or part of the Buyers order if at the time of despatch the Buyer requests that the delivery of the Goods be delayed by longer than seven days from the specified delivery date. A charge of £25.00 per square metre per week will be charged thereafter to store the Buyers Goods at the Sellers head office at 52 Guildford Road, Lightwater, Surrey, GU18 5SD.

6. Sizes.

(a) All sizes are quoted in metric measurements.
(b) All rooflight sizes are as quoted in the manufacturers literature.
(c) Where overall upstand sizes are quoted, this includes the roof membrane. The Seller will not be held responsible for any misunderstanding with regard to this area.

7. Quality.

All Goods supplied by the Seller are supplied on the basis that they are not required for any special purpose different from the usual purpose for which such goods or services are supplied and the Buyer shall be deemed to have full knowledge of the nature and properties of the Goods supplied and any hazards they involve and the proper treatment, storage and handling thereof. In particular Goods are supplied on the basis that they shall be used in normal conditions appropriate for such Goods and shall be properly maintained. Guidelines for handling, storage and installation of the Goods are available from the Seller.

8. Delivery Dates.

(a) The Seller will use its best endeavours to despatch by the time arranged, but all delivery dates are estimates only and the time of delivery shall not be of the essence of the contract. The Seller will not be liable for any loss, damages or expenses sustained by the Buyer in consequence of failure to deliver by the estimated date or in consequence of any delay in delivery howsoever caused.
(b) If for any reason the Buyer is unable to accept delivery of the Goods at the time when the Goods are delivered or are ready for delivery the Seller will, if its storage facilities so permit and at its sole option, store the Goods until actual delivery and the Buyer shall pay to the Seller the cost of such storage, including any additional handling and transport costs. This provision shall be in addition to and not in substitution for any other payment or damages for which the Buyer may become liable due to his failure to take delivery at the appropriate date.
(c) If the manufacture, supply or delivery of Goods or services shall be delayed as a result of circumstances beyond the control of the Seller, the obligations of the Seller shall be suspended for so long as such circumstances prevail. By way of illustration only and without limiting the generality of the forgoing, such circumstances include war, civil commotion, strikes, lock outs, industrial dispute, shortage of materials, fuel or labour, failure of plant, acts of competent authority, fire and the elements whether affecting the Seller directly or any supplier to or haulier for the Seller. Should any delay continue for more than four months, the Seller may terminate the contract by notice to the Buyer, but the Seller shall in no circumstances be liable to compensate the Buyer in damage or otherwise for late delivery, and by return only of any deposit paid for non-delivery of the Goods or any of them for whatever reason for any loss consequential or otherwise arising there from.

9. Specification & Information.

(a) Where the Contract provides that the Seller is to supply manufacture or perform Goods to the Buyer’s specification the Buyer shall be under an obligation to provide the Seller with sufficient accurate information drawings and the like to enable the Seller to perform the contract. The Seller shall not be liable for any defect in such Goods, which arise out of any failure, or defect in the design or specification and the warranty herein before contained shall not apply to such Goods.
(b) The Seller shall not be under any liability in respect of descriptions, specification weights or dimensions or other matters in relation to Goods contained in any material such as forwarding specifications, drawings, price lists, catalogues, trade publications and advertising matters, other than in the contract itself.
(c) The Seller’s policy is one of continuous improvement. It therefore shall be entitled without notice (save where the Seller is working to the Buyer’s specification as provided in (a) above in which case it shall consult with the Buyer) to make changes in dimensions, materials and design, which it thinks reasonable or desirable without affecting the validity of the contract. The Buyer shall have no cause of action in respect of any such change.
(d) The Seller reserves the right to make a charge of £100.00 in addition to all incurred costs to the Buyer for all or any changes in the type, specification, size, colour and any other changes to the Goods after the Seller has received from the Buyer a signed Confirmation of Order sheet or Proforma Invoice.

10. Exclusions.

(a) It is the Buyers responsibility to scrutinise order acknowledgements to ensure that his requirements have been correctly interpreted as after manufacture has commenced alterations may be impossible, Subject to clause 4 and except and in so far as the Seller is prevented by statute from doing so, it is expressly understood that the Seller gives no warranties or conditions (whether expressed or implied) as to the quality or fitness of Goods for any specific purpose even if that purpose is known to the Seller, and save as provided in these general conditions and except as aforesaid the Seller shall not be under any liability, whether in contract, tort, or otherwise, in respect of defects in the Goods or failure to correspond to specification or sample or for any damage or loss resulting from such defects or failure or from any work done in connection therewith.
(b) In any circumstances that the seller is required to install the goods on site all attendances, including any lifting equipment required, will be supplied by the buyer. The Seller takes no responsibility for the arrangement of site services/equipment. 

11. Indemnities.

(a) The Buyer will indemnify the Seller against any loss or damaged suffered by the Seller as a result of any failure by the Buyer to perform any of the terms and conditions of the contract.
(b) The Buyer will indemnify the Seller against each and every liability, claim, cost and damage, to which the Seller is or would otherwise be subject arising out of the supply of Goods by the Seller, and/or any representation or advice given by, or on advice of the Seller in relation to Goods.
(c) The indemnities hereby given shall extend to any cost and expenses incurred by the Seller and shall continue in force not withstanding the termination of the contract.

12. Liabilities.

The liability of the Seller in relation to the supply of Goods and/or any representation or advice in relation thereto or any failure to supply or perform the Goods or any defective supply or performance of the Goods shall be limited to the price therefore paid to the Seller by the Buyer.

13. Notice To Third Parties.

The Buyer undertakes and agrees to bring fully to the notice of all persons whatsoever with whom the Buyer may deal in terms of the General Conditions and the Special Conditions including in particular General Conditions 6,10&14.

14. Cancellations.

In addition to the rights conferred by General Condition 3, the Seller shall have the right to cancel all future performance by the Seller of any future obligation of the Seller under the Contract or any other contract between the Seller and the Buyer if the Buyer shall:
(a)  Commit any breach of the Contract;
(b)  Be unable to pay his debts or being an individual shall have a petition presented for an order for his bankruptcy or, being a company, convene a meeting of its creditors or have a petition for winding up presented against it or have a receiver appointed of all or any of its assets;
(c)  Be the subject of an adverse credit status report by the Seller's Bank or a reputable credit status organisation.
The Seller also retains the right to make a charge of £50.00 in addition to all incurred costs to the Buyer for all orders that are cancelled after the Seller has received from the Buyer a signed Confirmation of Order sheet or Proforma Invoice sheet confirming the order, specifications and sizes of the Goods.

15. Urgent Orders.

An additional charge may be made and if so will be notified to the Buyer at the time of acceptance of the order if the urgency of an order can only be met by additional cost labour, material or carriage. The Buyer may not cancel a contract without the consent of the Seller, which if given shall be deemed to be on the express condition that the Buyer shall indemnify the Seller against all loss, damage, claims or actions arising out of such cancellation unless otherwise agreed in writing.

Copyright © Rooflights & Skylights 2018 | Company Number – 2341977 | VAT Number – 413 808 955